Reference

What You Agree to When You Use igopro99

These Terms & Conditions set out the rules between you and igopro99 for every action taken on your account — from opening it, to depositing via DANA, OVO, or GoPay, to requesting a withdrawal.

Account holder agreementDANA, OVO, GoPay wallet rulesWithdrawal & verification termsEligibility by local lawIndonesia-focused conditions

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HOW WE OPERATE

What igopro99 Does to Keep Your Account Safe

Your account data and transaction records are handled according to the practices described here. We apply standard security measures to protect the information tied to your DANA, OVO, or GoPay wallet links — including account verification checks before any withdrawal is processed. Players in Batam and across Indonesia access the same account protections regardless of which local wallet they use.

Data Retention We retain your account and transaction records for as long as your account is active and for the period required by applicable rules after closure.

Wallet Security When you link DANA, OVO, or GoPay to your account, wallet details are stored under encrypted conditions and never shared with third parties outside of transaction processing.

Account Verification Before a withdrawal is released, our team confirms the wallet name matches the registered account holder — this step protects you from unauthorised payouts.

Request a Change To update registered details or request account data correction, contact support via live chat or email with your account ID and the specific change needed.

TERMS CONTACT

Reach Us About These Terms

If any part of these Terms & Conditions is unclear — whether it relates to your account status, a pending DANA withdrawal, or an OVO deposit that needs review — our support team can walk you through it. Reach out through the channel that works for you, and we will respond with specifics tied to your account.

Team online

Live Chat

Open the chat widget from any page on igopro99 to get a direct response about your account terms, wallet conditions, or any transaction query.

Email Support

Send a detailed message to our support address if your question involves account verification, wallet linking, or a formal terms clarification request.

Help Centre

Browse the Help Centre for written answers on withdrawal verification steps, GoPay deposit conditions, and account eligibility rules before contacting support.

How These Terms Apply to Your Account

igopro99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on igopro99, you confirm that you have read and accepted these Terms & Conditions in full. Every session — whether you are playing slots, live casino tables, or placing a sports bet — is governed by these terms. Transactions processed through DANA,

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OVO, and GoPay are subject to both our platform terms and the operating conditions of those wallet providers. Where a conflict arises between our terms and a wallet provider's rules, you should contact our support team directly so we can clarify which applies to your specific
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case. These terms may be updated from time to time; when that happens, we will flag the change on your account dashboard. Continuing to use your account after a posted update counts as acceptance of the revised terms. If you disagree with any change, you should
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stop using your account and reach out to support to discuss your options. Availability of all services described here depends on local law and is limited to eligible regions where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

The questions below cover what we get asked most about the Terms & Conditions — from how account closures work to what happens if a DANA deposit is disputed. If your question is not covered here, live chat is the fastest path to a direct answer.

Yes. Every wallet transaction on your account — deposits and withdrawals via DANA, OVO, or GoPay — is covered by these terms alongside the individual wallet provider's own conditions.

We will post any update to your account dashboard before it takes effect. Continuing to use your account after the update date means you have accepted the revised terms.

Stop using your account and contact support via live chat or email. Our team can clarify the change and discuss what options are available for your account status.

Contact support with your account ID and the specific detail to update. Wallet name changes require identity verification before the correction is applied.

The terms apply uniformly to all accounts. Access and service availability depend on local law and are limited to regions where use is legally permitted.

We keep account and transaction records for as long as required by applicable rules after closure. Contact support to ask what specific data is held on your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ InfoLegal AccountRegister

What You Agree to When You Use igopro99

What igopro99 Does to Keep Your Account Safe

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 Can igopro99 change the Terms & Conditions without notice?

03 What happens if I disagree with a terms update?

04 How do I request a correction to my account details?

05 Are these terms the same for users across all Indonesia regions?

06 What account information does igopro99 retain after closure?

Terms & Conditions

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