Reference

How igopro99 Handles Your Personal Information

This Privacy Policy explains what data we collect when you access igopro99, how we use it, and the choices you have over your own information.

Account data kept secureDANA, OVO, GoPay wallet contextYour right to access and deleteNo third-party selling of your dataContact us to update your details
igopro99 How igopro99 Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, or if you have questions about how your information is used, our support team is here to help. You can reach us through live chat on the platform, by email, or through our help desk — use whichever channel works best on your device right now.

Team online

Live Chat

Open the chat widget from any page in your account. A support agent will confirm your identity before discussing any account or data request.

Email Support

Send your data request or privacy question to our support email address listed in the account help section. We aim to respond within the timeframe required by applicable law.

Help Desk Ticket

Log in, go to account settings, and submit a help ticket marked as a privacy request. This creates a reference number so you can track the status of your request.

HOW WE PROTECT YOU

Data Security, Cookies and Retention Practices

We apply a layered approach to protecting your data — from how it is stored to how long we keep it. Every section below reflects actual practice on igopro99, not general policy language.

Account Security and Encryption

Your login credentials and payment wallet details — DANA, OVO, GoPay references — are encrypted in transit and at rest. We use SSL across all account pages and require OTP verification for sensitive actions like withdrawal requests.

Cookie Use on Our Platform

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method. We do not use cookies to build advertising profiles or share browsing data with ad networks.

Data Retention Periods

Account registration data is held for the duration of your account and a defined period after closure, as required by applicable law. Transaction logs tied to DANA, OVO, or GoPay deposits are kept only as long as operationally and legally necessary.

Requesting Changes to Your Data

You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account data by contacting support. We will confirm receipt and process your request within the period set by applicable local law.

Your Privacy Questions Answered

These are the questions we hear most from people reviewing this policy. If your question is not here, reach out through live chat or submit a help ticket from your account settings.

We collect your name, email, phone number, and the wallet details you use — such as your DANA or OVO number — along with device and session data generated during your visits.

We only share data with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell or rent your personal information to any outside party for marketing purposes.

Log in to your account, open a help ticket marked as a data access request, or contact us via live chat. We will verify your identity and provide your data within the legally required timeframe.

Yes. Submit a deletion request through the help desk or via email. We will remove personal data that we are not legally required to retain and confirm once the process is complete.

Wallet references for DANA, OVO, and GoPay are encrypted during transmission and are not stored in plain text. OTP verification is required before any withdrawal is processed on your account.

We use session and functional cookies to keep your account running smoothly. We do not use advertising cookies. You can manage cookie preferences through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.